OUr BILLING policy & iNSURANCEs

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Methods of payment accepted:


  1. CASH
  2. CHECK
  3. VISA
  4. MASTERCARD
  5. AMERICAN EXPRESS 
  6. CARE CREDIT


Care Credit®

Care Credit provides opportunities for qualified patients to get the care they need when they want it, while paying over time. Care Credit is similar to a credit card, but exclusively for healthcare costs such as DRY EYE TREATMENT, LIPIFLOW, MEDICAL TESTING, EYE PRODUCTS, EYEGLASSES, OR LASIK, PRK, Advanced Lens Options for Cataract Surgery, and more. When you are approved for Care Credit you can use it multiple times, within your credit limit, without reapplying. 


Applying is easy and Immediate approvals are available. 


Vision Insurance for eye exam

  • Vision plans cover routine eye services such as annual eye exams, glasses, and some contact lens services. Many vision insurance plans do not cover contact lens fittings/evaluations as this is typically considered an elective service. If your eye doctor decides during your eye exam that you need to be examined for a medical condition, such as glaucoma or cataracts, you will be referred back for a separate medical visit and further treatment.


  • While we accept most MEDICAL INSURANCE, we are not a provider for all of the Vision Plans available. To ensure we are a provider for your VISION INSURANCE, feel free to give our office a call with your Vision Plan name and we will try to assist you.

If you are unsure who the vision portion of your insurance is through, feel free to contact your HR Department or the Customer Service number on the back of your insurance card for immediate assistance.


  • If you already know who your vision insurance is through, we accept:  VSP, BCBS (direct), Aetna (direct), Aetna Retiree, Cigna (direct), Meritain (direct), UMR/United Health (direct), Moda and more!


  • Medicaid: We ONLY participate in Eye Care Services. We are not a provider for glasses! We can provide you with a list of providers that accept your insurance for glasses.


  • We do not take Eyemed, Davis Vision, or Spectera.
  • We are not a provider for the VA.


If we are not a provider for your insurance, we can still do your exam. You could pay for the appointment out of pocket and submit your receipt to your insurance for reimbursement. Just know, there is no guarantee what, if any, that your insurance will reimburse.

CO-PAYS

  • Your copay will always be collected at the time of service. If you choose to receive a service that is not covered by your medical insurance, such as a contact lens evaluation, payment for that service will be collected up front. We accept cash, check and all major credit cards.


MEDICAL INSURANCE FOR EYE CARE

  • Most health insurance plans will cover medical eye exams. 
  • A medical eye exam may include treatment of conditions such as diabetes, cataracts, glaucoma, macula degeneration, high risks medication ,dry eyes, pink eyes or uveitis. 
  • We accept most major medical insurance carriers, including Medicare, Medicaid, BCBS of Alaska, Aetna, Cigna, Meritain, UMR/United Health, Moda and more! We may not participate with every individual plan that is offered. Please check with your provider to confirm coverage prior to your examination.


Billing for Routine Eye Exams vs. Medical Eye Exams

We understand that navigating insurance can be confusing. 

  • Your visit to the eye doctor may be categorized as “MEDICAL  or “ROUTINE"  by your insurance provider. 
  • Your medical insurance covers a medical eye problem but may not cover a routine eye exam – some plans include routine benefits. Depending on your policy, a routine exam may not be covered due to vision plans that are combined with your medical insurance but are considered separate coverage.
  • Though this type of coverage is very common, there are some medical insurances that cover one routine eye exam every one to two years.
  • We know that this may seem very complicated, and we work with our patients to provide assistance in understanding your individual coverage. 
  • We always advise you to verify your benefits with your insurance provider.



Our Billing Policies

  • Self-Pay Patients
    Full payment is due at the time of service for self-pay patients. We also offer a self pay discount on all services.


  • Patients using insurance
    Patients must pay for all co-pays or deductibles required by your insurance at the time of service. We are unable to waive these fees.


  • You must bring your insurance information to your appointment.
    If you do not have your insurance information with you on the date of service, you will be considered a self-pay patient. You will be required to pay in full and you may submit for reimbursement on your own.

Care Credit Card

Care Credit Card for ALL your health care needs!

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Optomap scan $39

Optomap Retinal Screening is an essential aspects of your eye health  and recommended for each patient each year to detect possible eye diseases not seen unless we scanned you.    


This screening has a cost of $39, and is a requirement for your first appointment.


Referral from another doctor?

Dr. Tran, Owner of Nova Eyecare Center Welcomes You !

Referral from other doctors for special testings

  • You are here because your doctor or eye doctor referred you for special testing or Dry Eyes. We will evaluate you, as requested by your referring doctor and proceed with any testing required. Most special testing and/or Dry Eye Evaluations will be billed to your MEDICAL insurance. Billing to your Medical Insurance, like any other doctors appointment, will be applied to your medical deductible. If you deductible has not been met, you will be financially responsible for the appointment.


  • Please print our Patient Forms located in the "Resources" tab and bring your completed forms with you to your appointment, along with any and all medical insurance cards!