PLEASE READ!

Office hours:        Monday -Thursday    9:00 - 5:00      and       Friday  9:00-4:00 

Hello Our Dear Patients:

Due to the concerns of COVID-19,  as of Tuesday, March 17, 2020, the CDC has recommended that all routine / non-urgent eye care postpones until further notice.  There is also an Emergency Order from the Mayor of Anchorage mandates for us to do the same.   Our office is now under "shut-down" mode but we are still here to take care of your eye care needs to the best of our ability.

We thank you for your business, your understanding and your TRUST in us!

Please take good care and we will see you very soon!

Warmest regards,

Dr. Tran & all the ladies at Nova Eyecare Center

What does this mean?

• We are open with limited services & staff

• Please call us for questions and the following:

1. If you are scheduled for an annual eye examination, contact lens check, dry eye follow up or glaucoma follow up,  we will be contacting you to reschedule your appointment ...at this time we are looking at Monday, April 20, 2020  (but this date could change at any time)
2. If you are picking up materials ( eyeglasses, contact lenses, vitamins, eye drops, etc) PLEASE call us and we will arrange for curbside pickup for all PAID products.  Call 1-907-274-7825 
3. If you need to replace glasses or contact lenses and need an extension on your prescription, please contact us and we will assist you in obtaining some until you can come in for a visit.   Call 1-907-274-7825 
4. If you are running out of medication please contact us and we can transmit a refill to your pharmacy.  Call 1-907-274-7825 
5. If you have an issue that cannot wait for an office visit, contact us during office hours listed above.  After hours please contact Emergency Room if you have an emergency issue with your eye health.   Call 1-907-274-7825  and wait for instructions at the end of the message.   We will try our best to response within a timely manner.  
6. During this period of social distancing and quarantine, we must all do our part by restricting activities outside the home except for getting medical care.  Please stay at home and stay positive.  This will be over before we know it!
7. Please remember that 80% of COVID-19 cases are mild and resolve within a week.  However, if you feel your symptoms are worsening, call ahead before visiting your doctor’s office or emergency department and tell them you have or may have COVID-19.

There are many government websites with great resources and here are some links for you:

• Local TV Station KTUU:              https://www.ktuu.com/news/
• CDC website:                          https://www.cdc.gov/
• Alaska Website              http://dhss.alaska.gov/dph/Epi/id/Pages/COVID-19/default.aspx
• Muni of Anchorage website: https://covid-response-moa-muniorg.hub.arcgis.com/

We are taking precautions to keep our  practice, our staff and our patients safe:

• We are constantly cleaning eyeglass frames after each person
• We are constantly cleaning all surfaces and door knobs, chairs
• We have removed all magazines and  even our candies
• We have hand washing station at every exam room. 

We’ve all been overwhelmed with concerns of a possibility of COVID-19 transmission through:

•  Mouth
• Nose
• Eyes

And as eye doctors...

Dr Roselius and I highly recommend you and your family take safe & best eye care precautions including:

✅ Know that contact lens wear is safe; discontinue if you are sick!

✅ Proper hand washing is important especially in inserting & removal of contact lenses.

✅ Daily disinfection & strict cleaning of CL & CL cases is a must to prevent pink eyes, red eyes, itchy or other eye infections.

• Now isn’t the time to skim on solution or skip rubbing/cleaning your contacts.
• Throw away your contact lenses as prescribed. Whether you wear 1 day, 2 weeks, or 1 month disposable...
• Now isn’t the time to “stretch” your contacts or “wear until they rip or tear”...offices might not be available for non-emergencies.
• Why not wear eyeglasses and/or 1 day disposable contact lenses?
  This will definitely reduce your risks of eye infection.

✅Just like washing & sanitizing your “hands”, aren’t your eyes worth it?

• To keep eyeglasses and sunglasses clean when you come home 
• The best way to clean your glasses is to run them under warm water and put a tiny drop of dishwashing detergent ( ie Dawn) on the tip of your fingers to create a lather on the lens. 
• Then rinse with warm water, and dry with a clean, soft cotton cloth.

• Take this time to be prepared for what you might need for yourself and your family.  
• It's best to be prepared and remain calm
• Stay home, rest, eat well and take your vitamins to boost up your immune systems!  
• Take time to read about fun things and relax
• Call your friends  and family and catch up 
• Take baths 
• Bake cookies & apple chips?
• Write letters or a novel
• Make online photo books & movies 
• Most of all be positive, think positive and stay calm! 
• If we all do our parts, we will get through this quickly ! 
• PS---don't forget to binge watching on Netflix...like Arrow!

Be well and stay healthy! Dr Tran and Staff